- Inbound Call Center Services
CyberOne Call Center can help your company establish and operate a professional inbound call center that improves the quality of your customer service and reduces your costs. We have extensive experience serving as a technical hub assisting thousands of users in troubleshooting network, hardware, and software problems. We are also fully capable of operating as a customer service center that handles product/service inquiries, order taking, complaints, and other customer concerns... Read more..
- Back Office Services
Handling back office services is typically an integrated part of an inbound call center, and CyberOne can also help establish streamlined back-office processing procedures to facilitate administration, accounting, customer service, data processing, market research, and similar tasks. In addition, CyberOne can provide auxiliary support if you need help with proofreading/copy editing of documents, transcription, and even online marketing... Read more..
- Staff & Seats Leasing
We are capable of working with onshore clients on an offshore seat leasing and/or staff leasing projects. Does your company need to lease seats for your existing team in a quality, secure, PCI compliant call center floor with redundant Internet connectivity? Or perhaps you are after an offshore team of Customer Service Reps, or skilled web designers, or a team of online marketers? CyberOne is well-equipped to oversee the recruitment and management of the daily operations of your offshore staff while working closely with you every step of the way... Read more..